You ever have one of those days where you are just tired of the work you do? Well I am having several of those days all together. If you don't already know I work at Suzy Shier in a full-time management position. I love the people I work with and I think that they are all great. However, constantly picking up after strangers and dealing with people who are looking for deals and those who try bartering with you gets tiring. Not to mention the extra cranky people who yell at you for asking them to follow the companies policies and procedures. I have learned how do deal with certain people so they do not take offense and understand you completely right away. This has a lot to do with my degree in Intercultural studies mind you; and I passed some of this wisdom on to my co-workers who think that everyone should think as they do. Though this is the case with one or two people groups it is hard to figure out how to deal with people who are just plain grumpy and want to rip your head off. Now granted working in an outlet store there are some things that can make people angry right away. Like not having change rooms and all sales being final. If you walk into my store you see that it is at least 5x the size of a regular store that you will find in a mall. However we have the same amount of staff on the floor that regular stores in the mall have. How is it that two or three people in a store that size can watch the change rooms as efficiently as those mall stores can? That's right it's near impossible. So we suggest to our customers to wear thinner shirts to try things over or wear tights or skirts to try on bottoms. When it comes to trying on bottoms and customers are where jeans we do suggest that they grab one of our skirts or dresses to try the bottoms under. A lot of people will do this, then there are other who don't like the idea and that is fine. The solution for them is that they can exchange pants. This is something new and has made life a little easier. This said though we have had soooo many people complaining that I almost always leave work frustrated with people and their attitudes towards us. Sometimes I feel like a parent, we give them an inch and they want you to give them a mile instead. Not to mention the constant clean up duty that we are left with. Is it so hard for them to hang something back up instead of flopping it over the rack or leaving it on the floor? I don't think so. This is also a respect thing in my books, I know I have worked retail for a long time, but even before I worked retail I always tried to hang things back up the way I got it, folded it the same as it was folded. I even tried to put it back where I found it and if I couldn't remember I would typically give it to the cashier or something. Like what is with deciding not to get something while at the cash desk and sticking it where ever instead of handing it to the cashier who is standing right in front of you or will be within moments.
All this ranting to say I'm on the lookout for something better.
